Información|Trasluz Casual Wear
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This service is available Monday to friday from 9:00 to 20:00 and Saturday from 10:00 to 20:00.
This data will only be used to cantact you at this time. They won´t be store in any filedatabase.

RETURNS

The garments must be in perfect condition, with their corresponding label, ticket and your return deposit slip. You can not exchange swimwear or underwear. In case of the defective garment or wrong delivery please contact with us to ventaonline@trasluz.net on calling to +34 947 473 261. How can I return an item? To return an item, you have to fill out the return deposit slip attached with your invoice, fill it out and send it to us altogether with the clothes you want give back. How long do I have to make an exchange? Exchanges must be made within 30 days from date of purchase. Do I have to make any payment to return an item? No, but only if you have received a wrong item or a defective item. Otherwise you will have to pay the shipping fees to our shop. TRASLUZ will not accept any exchange with unpaid postages. How will I get my refund? You will receive it just as you did the payment. When I will receive my refund? If we approve your request you will receive it maximum in 15 days. What shall I do if I get the wrong refund? Contact us immediately at ventaonline@trasluz.net and we will solve your problem as soon as possible.
Trasluz.net reserves the right to refuse returns sent after the deadline or any clothes that are not in perfect conditions.

CHANGES

Can I exchange my products? If you want to exhange an item, you have to make the return and a new online shopping.

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TRASLUZ CASUAL WEAR S.L. | Pol. Ind. Montenuevo | Avda. Madrid, 18 | 09320 - Valdorros (BURGOS) ESPAÑA | Tel: 947473261 | Fax: 947473263
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Size guide for kids

General size guide

Size-Age-Kids 2 years 3 years 4 years 6 years 8 years 10 years 12 years 14 years 16 years 18 years
Size-Age-Junior - - - - - - XS S M L
Height (cm) 86 - 97 98 - 102 103 - 109 110 - 121 122 - 133 134 - 146 147 - 159 160 - 172 - -
Measurements shown in the size guide refer to body measurements and not measurements of the garment.
The collection of skirts and trousers have adjustable waist inside -through elastic and button- to achieve a better adaptability in children.
One-size-fits for children are for a range of age from 3 to 14 years old.

Sizes for hats, scarfs and gloves

Size 2S 4L
Equivalence Under 4 years From 6 years

Sizes for socks and leotards

Size 0 1 2 4 6 8 10 12 14 16
Equivalence foot size 17 - 18 18 - 20 20 - 23 23 - 26 26 - 29 29 - 32 32 - 35 35 - 38 38 - 40 40 - 43

Sizes for belts

Size M L
Equivalence foot size 32 - 38 38 - 43

Sizes for belts

Size 2S 3M 4L
Equivalence 60 cm 65 cm 70 cm
The size is taken from the clothes.

Size guide for babies

General size guide

Size - age 1 month 3 months 6 months 12 months 18 months 2 years 3 years 4 years
Height (cm) 54 - 59 60 - 65 66 - 70 71 - 77 78 - 85 86 - 97 98 - 102 103 - 109
Measurements shown in the size guide refer to body measurements and not measurements of the garment.
The collection of skirts and trousers have adjustable waist inside -through elastic and button- to achieve a better adaptability in children.
Babies one size belong to the age from 0 to 2 years old.

Sizes for hats, scarfs and gloves

Size 2S 4L
Equivalence Under 9 months Under 2 years

Sizes for socks and leotards

Size 0 1 2 4
Equivalence foot size 17 - 18 18 - 20 20 - 23 23 - 26







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